OPP say the Ontario boy called 911 after receiving snow pants as a Christmas gift.
Sgt. Kerry Schmidt -- who tweeted the incident -- said the call was placed in the early evening on Dec. 25.
He said the boy was upset with his present and wanted the police to help.
Schmidt says officers took the necessary steps to ensure the call was not an emergency and police were not dispatched to the scene to investigate.
In a telephone interview on Wednesday, Schmidt told CTVNews.ca that the incident is "an awareness and educational moment" that prompts another reminder for parents and caregivers to talk to children about making 911 calls.
"Parents or caregivers need to make sure their children understand the consequences of calling 911 and what constitutes an emergency," said Schmidt.
He continued that calling 911 for a non-emergency takes resources away from other priority calls that may be real emergencies.