The Fallsview Casino Resort says it will appeal a $70,000 fine, after it was accused of allowing a “high-risk” player to exchange $80,000 in cash for chips and walk out without gambling.
The Alcohol and Gaming Commission of Ontario (AGCO) announced the fine today against MGE Niagara Entertainment Inc., which operates Fallsview Casino.
The commission alleges that in April 2023, a customer went to a “high-limit” gaming and presented a casino attendant with $80,000 in strapped $100 bills, which was held in a reusable grocery bag.
Surveillance showed that once the money was counted and confirmed, the customer left the table with casino chips without playing at that time.
The commission says the customer was previously identified as “high risk” by the casino, but no steps were taken to notify officials or on-site police, and Fallsview failed to take any “meaningful steps” to confirm the patron’s source of funds.
Fallsview Casino Resort says it will appeal the decision.
``We have reviewed the AGCO’s decision and respectfully disagree with it. Fallsview Casino Resort is a company devoted to compliance and good citizenship. We will be appealing the decision and look forward to presenting our case. As a responsible gaming operator, Fallsview Casino Resort is dedicated to identifying and preventing unlawful activities. Our company has a culture and history of integrity and transparency, and a longstanding commitment to compliance in Ontario. We are proud of our track record, and the positive and open working relationship we have with the AGCO, the OLG and the OPP.``